Acceptable Use Policy

This Acceptable Use Policy describes what you may not do with TrustLens AI. It is part of the User Agreement. We built TrustLens to help people verify AI answers and understand documents — using it to harm others or break the law is not permitted, and we may suspend or terminate access for violations.

Do not use the Service to process, store, or distribute content that is illegal in your jurisdiction or ours, or to plan, facilitate, or carry out illegal activity. This includes content that exploits or endangers minors, which we treat with zero tolerance and may report to authorities.

Do not upload or submit malicious code of any kind — viruses, worms, ransomware, spyware, or files crafted to exploit vulnerabilities in the Service or its underlying systems. Do not probe, scan, or test the vulnerability of the Service, attempt to bypass authentication or rate limiting, or interfere with the Service's operation (including denial-of-service attacks).

Do not use the Service to defraud or mislead anyone. This includes doctoring or misrepresenting TrustLens reports, presenting trust scores or risk scores as guarantees of truth or safety, using reports to lend false credibility to fabricated content, and impersonating TrustLens AI or any person or organization.

Do not use the Service to harass, threaten, stalk, or abuse any person, or to process content whose purpose is to demean, intimidate, or incite violence against individuals or groups.

Only upload documents you own or are authorized to analyze. Do not upload documents in violation of a confidentiality agreement, court order, or another person's privacy or intellectual-property rights. Do not upload protected health information, credentials, or payment card numbers — the analysis works fine with sensitive details redacted.

Do not reverse engineer, decompile, or disassemble the Service; attempt to extract our prompts, models, or scoring logic; scrape the Service; or use the Service or its output to build a competing verification product or to train machine-learning models.

Do not circumvent free-tier limits (for example, by rotating IP addresses or automating bulk requests), share or resell Pro keys, use automated tools to hammer our endpoints, or access the Service by any means other than the interfaces we provide (website and browser extension).

We may investigate suspected violations and take any action we consider appropriate, including warning you, throttling or suspending access, terminating access permanently, removing content, and notifying law enforcement where required. To report abuse or a violation of this policy, email wnguyen@myinfinivue.com.